Guests expect their orders quickly, accurately, and with minimal friction. For operators, that means every process, from order taking to payment, must run seamlessly, even in the busiest moments.

This is where AB POS handheld devices redefine the game. Far from being just “smaller terminals,” they deliver the full power of your POS directly into your staff’s hands, transforming how your floor operates and how your guests experience service.

Why Tableside Technology Matters More Than Ever

Hospitality has evolved. Diners today are accustomed to fast, convenient, and personalized service, often shaped by their experiences with mobile ordering, delivery apps, and contactless payments. The handheld POS is your way to bring that same level of convenience inside your dining room.

With AB POS handhelds, servers aren’t tied to a stationary terminal. They can move freely between tables, take orders in real time, and process payments without leaving the guest’s side. That means:

• No walking back and forth to enter orders.

• No delays caused by waiting in line at the POS.

• No lost upselling opportunities.

The Impact on Service Flow

1. Instant Order Transmission

Orders go straight from the handheld to the kitchen display system, shaving valuable seconds off every transaction. Over the course of a shift, that’s the difference between meeting demand and falling behind.

2. Higher Accuracy, Lower Stress

Taking orders in front of guests, with immediate customization and modifier options, eliminates miscommunication and reduces order errors to near zero.

3. Faster Table Turns

When servers can close checks tableside, the payment process becomes part of the dining experience instead of a wait at the end. That frees up tables for the next guests and maximizes revenue per service.

4. Proactive Upselling

The handheld interface prompts servers with add-ons, drink refills, and promotions, increasing average ticket size without feeling pushy.

Real-World Results

Restaurants implementing AB POS handhelds have reported:

• Up to 20% faster table turnover during peak hours.

• Significant reductions in order errors, improving both guest satisfaction and kitchen efficiency.

• Higher per-guest revenue, thanks to built-in upselling cues and menu visibility.

What Makes AB POS Different

Many handheld POS solutions are bolt-ons, devices from third parties that “talk” to your POS through integrations. That means potential syncing issues, extra setup, and added complexity.

With AB POS, handhelds are a native extension of your system. Every menu change, price update, and inventory adjustment is reflected instantly, everywhere. That unified approach delivers:

• Consistent menu data across all devices.

• Real-time inventory tracking, no matter where the sale happens.

• Centralized reporting without manual consolidation.

• One vendor, one support team, no bouncing between providers.

Operational Flexibility Beyond Restaurants

While the impact in full-service dining is clear, AB POS handhelds also shine in:

• Quick-service restaurants, speed up high-volume counter or patio orders.

• Bars & breweries, keep bartenders on the floor, taking orders and payments without leaving guests.

The Bottom Line

In modern hospitality, handheld POS devices are more than a convenience, they’re a competitive advantage. They streamline workflows, empower staff, and meet guest expectations for speed and accuracy.

With AB POS, you’re not just adding a gadget; you’re unlocking a complete, integrated service model that adapts to your business.

Small in size. Big in capability. Proven in results.